All products manufactured by Karma Audio feature a limited two-year warranty. This two-year warranty
is specific to the date of manufacture as determined by the serial
number printed on the product or your invoice number. To activate your
warranty you must complete and send in the warranty card included with
your microphone. If your Karma product was delivered without a warranty
card; please let us know. You may contact us about your missing
warranty card by phone at 408.446.2928, or contact us by email at sales@karmamics.com.
While under a valid warranty period, defective products may be returned
to Karma Warranty Department after notification to Karma. Please
contact Karma to get the correct documentation (RMA # & Address)
before sending back. After you receive your RMA information you will
have 7days to send it in to Karma; after 7days you will have to repeat
the process. All items under warranty will be repaired free of charge
unless the malfunction was caused by user error.
Note: KARMA WILL ONLY COVER THE SHIPPING OF YOUR PRODUCT BACK TO YOU.
Out-of-warranty items may be returned for service and repair for a flat
fee. Karma does reserve the right to charge an additional fee for
products with extensive physical damage; however, we will not proceed
with service without your authorization.
For specific repair issues, please contact Karma's Warranty Department through the contact information links provided below.
You may phone us at 408-446-2928, or contact us by email at repair@karmamics.com.


